Privacy Policy Quicargo

You are requested to read this Privacy Policy before you make any use of the Service (as defined in the Terms of Use available at Quicargo.com ( “Terms of Use”). The Privacy Policy forms an integral part of the Terms of Use.

1. Privacy Policy

Quicargo respects the privacy of its users and therefore this Privacy Policy explains the policy of Quicargo for the processing of personal data related to the Quicargo Service, websites and (mobile) application.
Quicargo undertakes to protect personal data in accordance with Dutch Data Protection legislation and the principles set out below. This Privacy Policy applies to the Quicargo website and to the Service. This Privacy Policy does not apply to third party websites, applications, software or components that can be accessed or that are made available via links on the Quicargo websites or the Service. Please note that Quicargo is not responsible for the privacy practices of these other websites and Quicargo invites you to read the privacy policies of these third parties for more information.
This Privacy Policy should be read together with our Terms of Use as made available on our website www.quicargo.com.

2. What kind of personal data does Quicargo use?

2.1. Registration Information
When registering for the Service you will be asked to provide personal information, such as (but not limited to): Full name, email address, phone number, QuicargoÕs address and KVK number. You may have the option to enter information for optional data for personalization of publications and special offers.
2.2. User content
We may collect any information you upload and/or send and/or is generated through the service, including information about ordering services, quotes, placing orders, payments, directions and so on.
We may also collect names and phone numbers of truck drivers, location data and your GPS location as part of the service.
2.3. Payment details
Quicargo may offer the option to pay via a third-party service such as PayPal, iDeal, credit cards or similar payment services. Quicargo does not collect or store credit data or information on the means of payment. You may choose to allow Quicargo to store payment methods so you are not required to re-enter your payment method.
2.4. Information from third parties
We may receive information about you from third party sources and add it to your registration details. This information may include: updated information of the address and information from social networks depending on permissions you gave them.
2.5. Technical data and communications traffic
We use the log file that collects the information such as Internet Protocol (IP), information on browsers, mobile devices, cookies, Internet Service Providers (ISP), service usage patterns and characteristics of different pages referring / exit pages, type of platform, date/time stamp and the number and location of clicks on a page. Also, the service may make use of location information and/or GPS to track transport, updating the status of transportation and driver location and adjustment of operations and real-time publications from drivers. We also use a tracking service to log files of users to analyze user traffic and keep IP addresses for statistical aggregates.
2.6. Cookies
Cookies are small pieces of data stored on the device or related information from you. We use cookies of communication traffic which operation ends when you close your browser, and permanent cookies stored on your device. Our cookies are not deleted when closing the browser, these cookies keep network traffic information and use of the service by the user. Usually your browser or device collects cookies automatically, but some devices and browsers can block the use of cookies. If you prefer and your browser or device supports this option you can edit your browser options or device to block cookies in the future. We use cookies for several reasons. For example, cookies allow us to recognize users when they connect to the service and to learn how to make the experience a better service. If you choose to decline cookies you may still be able to use the Service, but you may find that certain sections of the website do not work properly.

3. Why does Quicargo use personal data?

3.1. Using targets
Quicargo uses personal data for: (1) the provision of the Service, (2) identification of the Client, (2) support for use of the Service, (3) contacting customer service for the purpose of giving and receiving feedback, (4) Data Analysis and Statistics; (5) customizing the content of the Service; (6) compliance with the law and investigating complaints, suspected fraud or misconduct.
3.2. Newsletter and mailing list
Quicargo uses email addresses and other contact information to send newsletters and other messages regarding the Service and for the purposes of customer service, management and service improvement. You can unsubscribe from our mailing list at any time by sending an email to info@quicargo.com

4. When does Quicargo share personal data with third parties?

4.1. Maintaining public law and order
Although we make every effort to maintain your privacy, Quicargo may be required by law to disclose information you have provided when using the Service. Quicargo may also disclose information about people involved in accidents and/or loss of or damage to cargo, including insurance companies and/or investigating bodies, and information about people who threaten and/or may harm us, our users and/or our services (such as fraud on behalf of the users, sending threats, spam, etc.) or people whose actions could cause harm to others.
4.2. Subcontractors and service providers
We may share your information with service providers and subcontractors working with us and/or provide the ability to improve and develop our services. Likewise, we may store data in cloud service retainers which are located outside of the Netherlands. In addition, we may employ third-party trusted parties to help in distributing surveys, advertising and/or content. Finally, we may share the occasional information about the service usage with our service providers in order to analyze usage patterns and statistics.
4.3. Mergers and acquisitions
We may assign and endorse our rights and our obligations in the event of the sale and/or the event in which control is transferred from Quicargo to another entity.

5. Security

In accordance with Dutch Data Protection legislation, Quicargo has taken reasonable measures to prevent unauthorized access and the misuse of personal data. Access to personal data is allowed only to employees who need the information to perform specific tasks (for example, customer service representatives).

If you have any questions about the security of your information, please send a message to: info@quicargo.com

6. Getting access to personally identifiable information

You can request access, update or deletion of personally identifiable information. To exercise this right, you can send an e-mail with information that will allow us to verify your identity to the following address: info@quicargo.com

7. Changes to Privacy Policy

Quicargo may change this Privacy Policy at any time. In the event of a change in our privacy practices, we will notify you of any material changes to this Privacy Policy by posting a prominent notice on our service and/or send an e-mail. We recommend you review this statement to learn about how we protect your information.

8. Contact information

If you have questions or suggestions about our Privacy Policy, please contact us at info@quicargo.com, or QC United B.V., Johan Huizingalaan 763-A, 1066 VH Amsterdam.